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DO I NEED TO BE A DANCER TO DO FITSTEPS?

No! We may be dancing, but FitSteps is a fitness class, no dance experience is necessary. Each routine has 4 to 5 repeating moves that I will guide you through. Things may be new to you at first, but rest assured you will very soon pick it up. Practice and repetition is the key to success and whilst you are learning you are moving and exercising!

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WHAT DO I WEAR?

For FitSteps and fitness classes, fitness clothing made from a moisture wicking material is best, you'll soon warm up. Dance trainers are the ideal footwear, but trainers with not too much grip would be fine. Avoid running shoes as they provide too much grip and may cause joint injury when turning or twisting.

For line dance, any non restrictive comfortable clothing is fine. Layers are ideal. Slip on shoes or stilettoes are not permitted.

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DO I NEED A DANCE PARTNER?

No partner work is involved in of the classes,  they are all solo based dance or dance fitness workouts.

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DO I NEED ANY EQUIPMENT?

You'll need only your trainers, some water, and maybe a towel.

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WHAT AGE ARE YOUR CLASSES FOR?

Adults (18+) of all ages can attend my classes, currently ranging from 22 to 80, with the majority being 40 years plus.

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ARE YOUR CLASSES SUITABLE FOR ME?

I give options throughout classes that will allow you adjust the impact and level of exercise to suit yourself and your own abilities, so you can workout at your own pace!

 

You will be ask to complete a Physical Activity Readiness Questionnaire (PAR-Q) for assessment when booking your first class. This helps both you and me identify if you are ready to start an exercise program and if you have any specific requirements. Feel free to contact me to ask any questions you may have.​

You should always seek advice from your G.P. before starting any new exercise activity. You should not take part in classes if:

You feel unwell, have recently been ill, are pregnant or recently given birth, are experiencing any pain, chest pain or have any bone or joint problems that could be aggravated or worsened by physical activity, or have undergone any abdominal surgery.

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HOW MUCH ARE YOUR CLASSES?

There are various payment options available, from Pay As You Go, to pricing plans for class bundles, or monthly subscription plans that give access to bonus online content.

 

Take a look at the Class Details page for Pay As You Go Pricing information, or create a free website account to see sign in and see Pricing Plan information that's available to members. There's bound to be an option that suits you!

How do I create  a free website account?

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DO I NEED A BIG SPACE TO DO ONLINE CLASSES?

No! You can dance along at home in a small, safe and clear space. I'm also currently dancing at home, so I'm mindful you may be in a smaller space. Throughout lockdown my class goers have danced along in their kitchens, gardens, and even loft spaces! Do check your space  for ventilation, obstructions and trip hazards first.

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HOW DO I SIGN UP FOR A FREE WEBSITE ACCOUNT?

On a computer:

Create a free website account by selecting the Sign up / Login option (the Log In Bar) located at the top right hand corner of the screen. Existing website users can enter their log in details, or new users can click the link to create a new sign up.

On a mobile device:

Access the site menu and Log In Bar by clicking the 3 lines at the top right corner, then clicking the image of a person at the top to get the Log in or Sign Up options.

Once you have entered your new sign up details, you will receive an email asking you to verify your email address. You may need to check your junk or spam folder if you don't see the e-mail. Click the link in the email, and you are good to go ahead and log in!

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HOW DO I BOOK A CLASS?

  1. Firstly, ensure you have created your free website account, and are logged in.

  2. Choose the class that you would like to book from the Book a Class page, and click the Book Now button to continue to the class booking form.

  3. Complete the Booking form and click the Pay NOW or BOOK IT button*. If you don't have a pricing plan, you will see the payment information screen. Plan holders will see a BOOK IT button.

  4. *New class members must first ensure they complete the PAR-Q form before booking. A link to the form is shown on the booking form.

  5. Your booking confirmation will be emailed to you. For Zoom classes, details and links to access it will be found in the email.

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HOW DO I COMPLETE THE PAR-Q FORM?

  1. You must complete and submit a Physical Activity Readiness Questionnaire (Par-Q) for assessment when booking your first class. You need only complete this once. All forms are valid for a 12 month period.

  2. A link to the ParQ can be found on the class booking form itself, clicking the link will open the form in a new window on your mobile, tablet or computer.

  3. Complete all the questions, and just click the submit button at the end of the form.

  4. You can also find a link to the form in your class booking confirmation email, or click here .

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HOW DO I SEE MY BOOKINGS?

Bookings can be viewed and managed in the My Bookings page of your personal profile section.

On  mobile device:

Click the site menu option (3 lines at the top right corner of the page), and click either your profile picture if you have uploaded one, or the default picture, to see the My Profile pages available, including MY BOOKINGS and MY SUBSCRIPTIONS.

On a Computer:

Your personal profile options can located by clicking the drop down arrow on the Log in bar at the top right hand corner of the screen.

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HOW DO I ACCESS MY ZOOM CLASS?

Ensure  you have the Zoom Client installed on your device. You can download Zoom here:

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Once you have booked your Zoom class, you will receive a booking confirmation e-mail that contains a link to your class. Click the link when it's time to join the class and you are good to go!

The class waiting room will open ten minutes prior to the stated class start time to allow plenty time to get logged on before class starts. The class is locked once it has started and late admittance is not possible, so ensure you are logged on in time. 

If you have any questions or problems, don't hesitate to get in touch. I'm always happy to assist! 

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HOW DO I CANCEL A CLASS?

CANCELLATIONS and REFUNDS

Class bookings can be viewed, cancelled or rescheduled on the MY BOOKINGS page. Classes may only be cancelled or rescheduled within the cancellation terms, up to 4 hours prior to the stated class time. Refunds or class credits will not be given for cancellations or rescheduled classes after this period. Classes may only be rescheduled for a class of the same type.

REFUNDS - For PAYG classes paid for  via a card payment,  you must contact me  advising which class you have cancelled to arrange a refund back to your original payment method. PAYG card payments are not automatically processed.

Classes booked via a valid 4, 10 or 20 class pass will automatically receive a booking credit onto their plans. Classes booked on an UNLIMITED monthly plan will not receive a refund payment.

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HOW DO I VIEW MY SUBSCRIPTIONS?

Purchased Pricing Plans and Subscriptions status can be viewed and managed in the My SUBSCRIPTIONS page of your personal profile section.

On  mobile device:

Click the site menu option (3 lines at the top right corner of the page), and click either your profile picture if you have uploaded one, or the default picture, to see the My Profile pages available, including MY BOOKINGS and MY SUBSCRIPTIONS.

On a Computer:

Your personal profile options can located by clicking the drop down arrow on the Log in bar at the top right hand corner of the screen.

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HOW DO I CANCEL MY MONTHLY PLAN?

Purchased Pricing Plans and Subscriptions can be viewed and managed in the My SUBSCRIPTIONS page of your personal profile section. ON DEMAND and UNLIMTED ACCESS monthly plans can be cancelled on this page. 

Cancellations are effective from the end of the current monthly billing cycle, at which point access to your services will cease, and you will not be charged again. 

4, 10 and 20 Class Pricing Plans cannot be cancelled or transferred.

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WHAT IF MY CLASS IS CANCELLED?

In the event of your class being cancelled by Julie Rhoades Dance & Fitness, you will notified via e-mail, and your class refunded back to the original payment method.

Classes booked via a valid 4, 10 or 20 class pass will automatically receive a booking credit onto their plans. Classes booked on an UNLIMITED monthly plan will not receive a refund payment.